Feature Guide

Registration & Onboarding

Create your employee account through the 4-step registration wizard, wait for admin approval, and get started with your first login.

6 min readEmployee
Note: Screenshots in this guide show the default Orange theme. Your interface may look different depending on your selected theme, but all features and controls work the same way.

Before You Start

To register as an employee, you need a registration link from your organization. This link takes you to the Graveyard Shift registration page where you will complete a 4-step wizard. Have the following information ready before you begin:

  • Personal details -- your full name, email address, phone number, birth date, and mailing address.
  • Emergency contact -- the name, phone number, and relationship of someone who can be reached in an emergency.
  • A secure password -- at least 8 characters with at least one uppercase letter, one lowercase letter, and one number.
Note: Already have an account? Click the "Sign in" link below the registration form to go to the login page instead. If you have forgotten your password, use the password reset flow on the login page.

The 4-Step Registration Wizard

The registration wizard guides you through four steps. A progress bar at the top shows numbered circles for each step -- completed steps display a checkmark, the current step is highlighted, and future steps are dimmed. Labels below the progress bar read: Personal, Emergency, Preferences, and Review.

1

Step 1: Personal Information

Enter your first name, last name, email address, phone number, birth date, address, and a password. All fields marked with a red asterisk are required. Your password must be at least 8 characters and include at least one uppercase letter, one lowercase letter, and one number. You must be at least 16 years old to register.

Step 1 -- Personal Information with progress bar at 25%
Registration wizard Step 1 showing the Personal Information form with fields for name, email, phone, birth date, address, and password
Step 1 -- Personal Information with progress bar at 25%
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Step 2: Medical and Emergency Information

Provide an emergency contact name, phone number, and their relationship to you (parent, spouse, sibling, child, friend, or other). Optionally, list any allergies, medical conditions, or current medications. A privacy notice at the top of this section explains that medical information is kept confidential and only used for safety purposes during events.

Step 2 -- Emergency contact and optional medical details
Registration wizard Step 2 showing the Medical and Emergency Information form with emergency contact fields and optional medical fields
Step 2 -- Emergency contact and optional medical details
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Step 3: Preferences and Communication

Select your previous acting or performance experience level (none, beginner, intermediate, or advanced). Then choose at least one communication preference: email notifications, SMS text messages, or shift reminders. At least one notification method must be enabled to proceed.

Step 3 -- Experience level and communication preferences
Registration wizard Step 3 showing the Preferences form with experience level dropdown and notification preference checkboxes
Step 3 -- Experience level and communication preferences
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Step 4: Review and Submit

The final step displays a summary of everything you entered across the previous three steps: your personal information, emergency contact details, and preferences. Review all fields carefully. If anything is incorrect, click the Previous button to go back and make corrections. When everything looks right, click Submit Registration to complete the process.

Step 4 -- Review your information before submitting
Registration wizard Step 4 showing the review summary with all entered information and a Submit Registration button
Step 4 -- Review your information before submitting
Tip: You can navigate backward at any time by clicking the Previous button. Your entries on later steps are preserved when you go back, so you will not lose any work.

What Happens After Submission

Submitting your registration does not immediately give you access to the application. Your registration enters an approval queue where an admin reviews it before granting access.

1

Registration confirmation

After submitting, you see a success message: "Registration successful! Awaiting admin approval." Your registration form data is cleared and saved drafts are removed from your browser. You are redirected to a success page.

2

Admin review and approval

Your admin receives a notification about your registration and reviews your information. They will either approve or reject your application. This process may take anywhere from a few hours to a few days depending on your organization.

3

Approval notification

When your admin approves your registration, you receive a notification (via your chosen communication preferences). You can then log in using the email and password you created during registration.

Success page -- your registration is pending admin review
Registration success page showing the message Registration successful and a note about awaiting admin approval
Success page -- your registration is pending admin review
Warning: Do not create a second account if you have not heard back. Duplicate registrations create confusion for admins and may delay your approval. If you are unsure about your registration status, contact your organization directly.

Setting Up After Approval

Once your admin approves your registration, you are ready to log in and start using Graveyard Shift. Here is what to do on your first visit.

1

Log in for the first time

After approval, navigate to the login page and enter the email and password you created during registration. You will be taken to your Employee Dashboard.

2

Explore your dashboard

Your dashboard is your home base. See the My Dashboard guide for a full walkthrough of the Quick Actions, Time Clock, Hours Worked, and My Schedule cards. Take a moment to familiarize yourself with the layout.

3

Set your availability

If events are available, use the Set Availability quick action to mark which dates you can work. See the Setting My Availability guide for step-by-step instructions. Submitting availability early gives your admin the best chance of assigning you to the shifts you prefer.

For a full overview of your dashboard layout and features, see the My Dashboard guide. For availability instructions, see Setting My Availability.

Tip: If your organization has events in progress or coming up soon, setting your availability right after your first login ensures you are considered for the earliest possible shifts.

Registration Form Details

Password Requirements

Your password must meet all three of the following criteria: at least 8 characters long, contains at least one uppercase letter and one lowercase letter, and contains at least one number. The password field includes a show/hide toggle so you can verify what you have typed.

Medical Information Privacy

The allergies, medical conditions, and medications fields on Step 2 are optional. Any information you provide is kept confidential and used only for safety purposes during events. If you prefer not to share medical details during registration, you can leave these fields blank and discuss them privately with your admin later.

Notification Preferences

On Step 3, you must enable at least one notification method: email, SMS text messages, or shift reminders. These preferences determine how you receive scheduling updates, availability reminders, and other important messages from your admin. You can update these preferences after registration by contacting your admin.

Frequently Asked Questions

What happens if I close the registration page before finishing?
Your progress is automatically saved to your browser as you fill out each step (except your password, which is never saved locally). When you return to the registration page, your previously entered information will be restored. You can pick up right where you left off.
How long does admin approval take?
Approval time depends on your organization. Some admins review registrations within hours; others may take a few days. If you have not heard back after a reasonable period, contact your organization directly to check on the status of your registration.
What if my registration is rejected?
If your admin rejects your registration, you will receive a notification explaining the decision. Common reasons include duplicate accounts, incomplete information, or organizational capacity limits. You may be able to re-register after addressing the issue, depending on the reason for rejection.
Can I update my personal information after registering?
Once your registration is submitted, you cannot change your information from the registration form. After your account is approved and you can log in, contact your admin if you need to update your personal details, emergency contact, or medical information.